frequently asked questions

We understand that finding the right plumber can be challenging. To make your decision easier, we've put together a list of our most frequently asked questions to help you feel assured in choosing our services.

What areas do you cover?

At Know Flow Plumbing, we service Port Macquarie and all surrounding areas in the Mid North Coast and Hastings.

Do you work after hours emergencies?

Yes, we have you covered for all your emergency plumbing needs. From blocked drains to burst pipes, there will be no hidden costs.

Do you have a call out fee?

At Know Flow Plumbing, we do not charge for a call-out service (within business hours).

How many years experience do you have?

We have just over 12 years experience in the plumbing industry, with no plans to slow down.

What's your Licence number?

Our Licence number is 321257C, covering plumbing, drainage and gasfitting. All of our licences and insurances are always up to date and current

What should I do if I have a burst pipe?

The first thing you should do is locate your water meter and turn the water off to your house, and then call us on 0423 444 085.

Do you offer hot water repairs?

At Know Flow Plumbing we can definitely help with all your hot water needs. We will run you through a checklist over the phone to help diagnose any issues before we attend.

How do you clear blocked drains?

We use a sewer jetting machine which uses high pressure water to blast through and clear blocked pipes. From here we can diagnose and repair any issues.

Still have questions?

We're ready to help. Get in touch with us today for all your plumbing enquiries.

READY TO ADDRESS YOUR PLUMBING NEEDS IN THE PORT MACQUARIE AREA?

Look no further than Your Local Plumber - Paul Vella from Know Flow Plumbing. Contact us today to experience the reliability and honesty of your local Port Macquarie plumber.

Utility vehicle with Know Flow Plumbing signage